Flowers Kilburn Accessibility Commitment
Our Approach to Digital Accessibility
At Flowers Kilburn, we are passionate about making our online flower ordering experience as accessible and inclusive as possible. Our belief is simple: every Kilburn customer deserves to enjoy convenient and independent access when sending or ordering beautiful floral arrangements online. This commitment is reflected in every aspect of our website's design and functionality, so each customer can interact with Flowers Kilburn comfortably and with confidence.
WCAG 2.1 AA Compliance
We understand that digital inclusion is vital to our customers across Kilburn and beyond. That is why the Flowers Kilburn website strives to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These internationally recognized guidelines support the development of web content that is perceivable, operable, understandable, and robust for users with a range of disabilities.
By actively referencing and implementing these guidelines, we aim to remove barriers and provide online services that offer equal ease of use to individuals with visual, auditory, cognitive, or physical disabilities.
Screen Reader Compatibility
Our website has been built with compatibility for modern screen readers in mind. We use semantic HTML, descriptive alt text for images, proper heading structures, and clear navigation. This focus ensures that Flowers Kilburn customers relying on assistive technologies can easily browse, select, and complete their orders online. Whether your chosen screen reader is on desktop, mobile, or tablet devices, the functionality of ordering from Flowers Kilburn remains intuitive and accessible.
High Contrast and Readability
Accessibility also means providing a comfortable, user-friendly visual experience. The Flowers Kilburn website features high contrast between text and backgrounds across our product displays, menus, and checkout pages. Sufficient font sizes, selectable text, and ample spacing contribute to the legibility of all content. We conduct routine reviews and updates to make sure that customers with low vision or colour blindness can navigate our website and place orders with ease.
Continuous Improvement
We recognize that accessibility is a journey, not a destination. As new standards and user needs evolve, we regularly review and enhance our website to ensure the highest practical standard of inclusion. Feedback from our customers is a critical part of this process, helping us identify opportunities to improve the online ordering experience at Flowers Kilburn for everyone in the community.
Contact Us for Accessibility Issues
If you encounter any accessibility barriers while using the Flowers Kilburn website, we want to hear from you. Our team is committed to addressing any issues you may experience, and we will do our utmost to resolve them promptly. Please contact us through our usual enquiry channel, specifying the page or process where you experienced difficulty. Your input directly supports our mission to offer accessible Flowers Kilburn services to all customers.
Our Accessible Promise to Kilburn Customers
Accessibility means more than compliance — it is our promise to the Kilburn community that everyone can order from Flowers Kilburn with independence and confidence. We are committed to ensuring that sending, receiving, and enjoying flowers is a possibility open to all, now and always.
